2 Flights Up
A Dancing and Tabletop Gaming Meeting Place
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2 Flights Up Customer Survey
Survey
The purpose of this anonymous survey is to gather information from people about what we're doing right and what could use some improvement, so we can make 2 Flights Up even better!
*
First, let's establish that you're human...
How did you hear about 2 Flights Up? (Check all that apply)
Radio
Flyer
Meetup.com
Facebook.com
Googling for dancing/boardgaming/painting, etc.
Newspaper ad in the Berkshire Courier
Newspaper ad in Berkshire's Best
Newspaper ad in Penny Saver
Newspaper ad in Berkshires Trade & Commerce Monthly
Newspaper ad in Berkshire Eagle
A friend told me about it
Other (fill in below)
Have you seen our YouTube Video Page?
Yes
No
Were the instruction and demo videos helpful?
Yes
No
Have you ever been to 2 Flights Up?
Yes
No
What has held you back?
Too many other commitments; I don't have any time.
I have time, but the schedule doesn't sync up with my schedule.
I don't dance.
I don't play board games.
I have no interest in painting.
I hate the stairs.
Other (please fill in below)
What activity could we host that would convince you to try it out? (fill in?)
Which activity or activities first drew you to 2 Flights Up? (Check all that apply)
Initial Open House (June 2014)
Line Dance Lessons
Couples Dance Lessons
Social Dance Nights
Game Night
All Day Game Day
Paint Classes
Special event (Murder Mystery Party, Ladies Night, etc)
Other (Fill in)
How long has it been since you visited 2 Flights Up? (Select 1)
Less than 1 week
1 week ~ 1 month
More than 1 month
More than 6 months
What has kept you away? (Check all that apply)
Too many other commitments; I don't have any time
I have time, but the schedule doesn't sync up with my schedule
I haven't been contacted or known about the goings on
I didn't have fun when I was there
I was treated poorly by the staff
I was treated poorly by other customers
I just don't get along with the people that hang out there
The activities are too expensive
I hate the stairs
Other (Fill in)
If you were in charge of scheduling your favorite activities at 2 Flights Up, what would be the best times for you? (Check up to 5)
Sunday Afternoon (1-6pm)
Sunday Evening (6-10pm)
Monday Morning (9-12noon)
Monday Afternoon (1-6pm)
Monday Evening (6-10pm)
Tuesday Morning (9-12noon)
Tuesday Afternoon (1-6pm)
Tuesday Evening (6-10pm)
Wednesday Morning (9-12noon)
Wednesday Afternoon (1-6pm)
Wednesday Evening (6-10pm)
Thursday Morning (9-12noon)
Thursday Afternoon (1-6pm)
Thursday Evening (6-10pm)
Friday Morning (9-12noon)
Friday Afternoon (1-6pm)
Friday Evening (6-10pm)
Saturday Morning (9-12noon)
Saturday Afternoon (1-6pm)
Saturday Evening (6-10pm)
Bottom line: We want more of you to have fun more often at 2 Flights Up. How can we make 2 Flights Up a better place, specifically, a place that you would visit more often? (Check all that apply)
Schedule more line dance classes
Schedule more game nights
Schedule more couples dance lessons
Schedule more social dance nights
Rearrange the schedule to fit mine
Lower prices
Make everything free
Install an elevator
Other (Fill in)
Please fill in any activities that we could schedule that would make you more likely to visit us more often at 2 Flights Up
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